Exploring the user journey Creating of Cutomer Journey Maps Customer Development
UX/UI Prototyping Product launch
The SMP Family platform is a private club only for employees and partners of the company. The main value of the platform is the provision of SMP services on special terms.
Exploring the user journey
Creating of Cutomer Journey Maps
Customer Development
UX/UI Prototyping
Product launch
The SMP Family platform is a private club only for employees and partners of the company. The main value of the platform is the provision of SMP services on special terms.
SMP Family is not just a space for company employees, but a service for families. Therefore in the platform redesign our goal was not only to improve functionality and efficiency, but also to ensure a positive experience of interaction with the product for the company's employees.